Customer Service Agent - The Career Network | Vosena News

Customer Service Agent – The Career Network


Century City, Cape Town

MUST be able to start immediately or give short.

Our client prides themselves in providing world class service distinguishing themselves from the rest of their competitors by providing unforgettable service!
What does that mean? Compassion, listening to their customers and using their feedback to improve their product offering, making commercially sound decisions, being on top of product and process changes to provide error free service and to make a lasting impression on their customers to ensure that they broadcast their brand in a positive manner.
They serve to please their customers and retain them for a lifetime.

R14 000 + shift allowance and other great benefits! Century City

What you need to become part of this amazing team: (non negotiable)

Matric with mathematics or accounting is essentialCompleted Degree or 2 years of completed study is essential
Willingness to work in 24/7 shift environment
Strong customer service skills; ability to create rapport with customers, via telephone, chat and email

Own car and driver’s license also essential.

Advantageous Requirements

Study of a mathematical/analytical degree is advantageous

Job Requirements

Excellent organizational, multi-tasking and time management skills.
Excellent written and verbal communication skills in English
A proven ability to see problems through to their resolution.
An excellent history of attendance and adherence to work schedules
Knowledge of MS Outlook, MS Word, MS Excel essential

Personal Competencies

Passionate about Customer Service
Exceptional attention to detail.
Driven, dynamic and able to take the initiative.



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